FAQ
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions
You will receive an email confirmation containing the Order Number and details of your purchase.
We accept four types of major credit cards (MasterCard, Visa, American Express, and Discover), as well as PayPal and Apple Pay.
When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
To ensure a safe payment procedure, our website uses a credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256.
PayPal is the easiest way to make payments online. Once you have finished adding items to your shopping cart and are ready to complete your transaction, you may click on the “PayPal” button. You will be redirected to the PayPal website. Be sure to fill in the correct details for fast & hassle-free payment processing.
All of our transactions are based on US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
All orders are shipped from our warehouse within 2 business days of the order being placed. Shipment will arrive between 10-15 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by courier service.
The tracking number will be provided to you in your Shipping Confirmation email. You can use this number to track your order at www.17track.net or on the order tracking page of our website.
Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make the necessary changes to your order. To know more about our destination listings, contact us at beautyiuu@outlook.com.
We have a fixed shipping rate of $4 USD to all destinations worldwide.
Amending your order is allowed on or before 11:00 pm (PDT, -7 GMT) on the same day from the order being placed. You may contact us via beautyiuu@outlook.com to request for change.
Changing of address is only allowed on or before 11:00 pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via beautyiuu@outlook.com to request such changes.
Please refer to our Return Policy relating to returns.
Our customer service is open 24/7. We will reply to your inquiry as soon as possible.
You may contact us at our support channel inn-life@outlook.com for more information.
Any information that you share with us is private and confidential. At no point will we share rent, or sell your personal information without your consent, except as required by law.